Free Delivery | Exchanges and Returns
By Alan MacLachlan, Founder of Newman Bands Last updated: April 2026
Getting your ring quickly, and being able to send it back if the fit isn’t quite right, should be the easy part of buying a ring. Here’s exactly what you get when you order from us — no small print, no surprises.
FREE DELIVERY
Every order ships with Free Royal Mail Tracked 48 delivery. No minimum spend, no threshold, no exclusions. It’s free whether you’re buying a £40 titanium band or a £300 meteorite ring.
Delivery time: 1–3 working days from dispatch Dispatch: Same day if you order before 5pm Monday to Friday, or before 11am on Saturday Tracking: You’ll get an email with tracking as soon as your ring leaves us Where we ship to: Anywhere in the UK — mainland, Scottish Highlands, Northern Ireland, Isle of Man and the Channel Islands, all at the same price
Your ring arrives in a black presentation gift box, ready to wear or give. We’ve shipped over 100,000 orders this way since 2019, so we’ve got the process down.
Need It Faster? Royal Mail Tracked 24 — £3.50
If your ring needs to arrive the next working day — a last-minute proposal, a birthday, a wedding you’d forgotten about — upgrade to Royal Mail Tracked 24 at checkout for £3.50.
Same dispatch cutoff (5pm Mon–Fri, 11am Sat). Order by the cutoff, your ring arrives the next working day in the vast majority of cases. Royal Mail occasionally has delays outside our control, but they’re rare.
100-Day Free Returns and Free Exchanges
Most ring retailers give you 14 or 30 days. We give you 100 days, because we know from experience that rings get bought in advance of weddings, birthdays, and proposals — and you shouldn’t be penalised for planning ahead.
If the size isn’t right: we’ll exchange it for a different size as many times as it takes, completely free. No limit on exchanges. No catch.
If you’ve changed your mind entirely: send it back within 100 days for a full refund. We cover the return postage — you’ll get a prepaid Royal Mail returns label by email when you start the return.
To start a return or exchange: visit newmanbands.com/exchange-and-returns/ or email clare@newmanbands.com. Clare handles all returns personally and usually replies within a few hours during UK office hours.
About Engraved Rings
Once a ring has been personalised with engraving, we can’t exchange or refund it — an engraved ring is unique to you, so we can’t resell it to anyone else.
That’s why we offer something most retailers don’t: when you order an engraved ring, we ship it to you without engraving first. Try it on, make sure the size is right, make sure you love it. If it’s not right, send it back free. Only once you’ve confirmed you’re happy do we engrave it and ship it back to you.
This way you never end up with an engraved ring that doesn’t fit or isn’t what you wanted. If a ring arrives engraved and it’s genuinely faulty, that’s covered under your statutory rights — get in touch and we’ll make it right.
Why We Do It This Way
I started Newman Bands in 2019 because buying a men’s ring online was harder than it should have been. Shipping was slow, returns were a nightmare, and sizing was guesswork. We built the whole operation around solving those three things.
Same-day dispatch, free returns, 100-day window, free re-sizes — it costs us more than the industry standard, but it’s why we’ve got 10,000+ verified five-star reviews across Trustpilot and Reviews.io.
If you’ve got a question about delivery or returns that isn’t answered above, email Clare directly: clare@newmanbands.com.
Alan MacLachlan Founder, Newman Bands Manzora Ltd · Company number 04203239 10A Middle St, Horsham, RH12 1NW
